Welcome to the Arkansas Chapter’s website.  Arkansas has developed this site to provide key information and resources for its members, other 9-1-1 professionals, and the general public served by Arkansas's outstanding 9-1-1 system and the personnel in the Public Safety Answering Points (PSAP’s) throughout Arkansas.
  We welcome your feedback and suggestions.

Please check out the Events section to view all the up and coming events and classes

              About the National Emergency Number Association
NENA is The Voice of 9-1-1™. Now celebrating its 26th year, NENA was established to promote implementation and awareness of 9-1-1 as North America’s universal emergency number. NENA has grown to become the leading professional non-profit organization dedicated solely to 9-1-1 emergency communications issues. NENA serves its nearly 7,000 members in 47 chapters across the U.S., Canada and Mexico through policy advocacy, establishment of technical and operational standards, certification programs and a broad spectrum of educational offerings.

          Our Mission Statement
Arkansas NENA's mission is to foster the technological advancement, availability, and implementation of a universal emergency telephone number system. In carrying out its mission, Arkansas NENA promotes research, planning, training and education. The protection of human life, the preservation of property and the maintenance of general community security are among Arkansas NENA's objectives.

Call911 – New TV show premiers
Call911, a new TV show in the Investigative Discovery channel, premiered in late July and will be having its 3^rd show Wednesday, August 13, 7p eastern. Combining actual audio (both phone calls & radio traffic) with re-enactments and interviews of those involved, including the actual call takers, responders and callers, the show features one to three cases per show.
NENA has reached out to the show’s producers and is now assisting in evaluating existing 9-1-1 tips and developing new ones for the show and its web site – click here for the link!
NENA also reached out to APCO and 911 Lifeline to participate in that process and they both have brought in volunteers to this initiative.
Also, on the show’s website, there are numerous audio recordings of real 9-1-1 calls covering a wide range of circumstances. Trainers especially might want to check those out. Stay tuned as we work with the production company and develop additional interaction possibilities.